Refund Policy

Return Window

We accept returns within 30 days of the delivery date. Items must be in their original condition — unused, undamaged, and in original packaging.

How to Start a Return

Email us with your order number and reason for return. We will send you return instructions. We do not accept unsolicited returns.

Refund Processing

Once we receive and inspect your returned item, we will process your refund within 7 business days to your original payment method.

Exchanges

We offer exchanges on eligible items within 30 days of delivery. Contact us to arrange it.

Non-Returnable Items

• Items that have been used or washed
• Items returned without prior authorisation
• Items not in original packaging
• Gift cards

Damaged or Wrong Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo and your order number.